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Shipping Policy
Welcome to Shwet Heritage! We understand how important it is to receive your purchased products in the finest condition and on time. So we use a large network of couriers to deliver your products to you as quickly as possible.
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Shipping Locations: We deliver products domestically across India and internationally, focusing on both direct consumer and B2B sales.
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Processing Time: All orders are processed within 24-48 hours. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
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Domestic Shipping: We offer free shipping within India on all orders over ₹1000. For orders under ₹1000, a standard shipping fee applies.
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International Shipping: Shipping charges for international orders are based on the destination and the weight of your package. The shipping charge is calculated at checkout.
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Customs, Duties, and Taxes: Shwet Heritage is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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Damages: Shwet Heritage is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Returns Policy: Our Return & Refund policy provides detailed information about options and procedures for returning your order.
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Contact Us: For any questions regarding your order or shipping, please contact us at:
Phone: 7007110779
Email: vivek@shwetartistry.com